Live
Operator Outbound Data Collection, Patch-Through
& Live Lead-In Call Services (LOP)
Perhaps you may find it - by
adding your own variations, a useful tool to
have in your arsenal. A program like this can be
used very effectively to gather data from the
live respondents - either asked for by name
(name on screen) or anybody at that number
(household), and alternately referred to the
proper sales or information department,
congressman, etc.
Parameters:
- Create an outbound
calling universe and develop the final
scripting.
- When the household and/or
business is reached, our live
agent/representative will inform the
respondent of the nature of the call and
gather contact and other pertinent project
information.
- A participating
respondent is then seamlessly connected to
the appropriate number. ("Please hold the
line while I transfer you to ...")
- The system records their
Telephone Number and Zip Code, and other
information as entered by our agent, and
automatically Date and Time stamps the call,
as well as records the Length of Time on the
line with the office the respondent was
transferred to.
- A detailed report is
emailed to you the next day.
Typical Program Costs are
as follows:
- Set-up Fee*: $500 -
$1,500 (Includes programming, recordings,
and database/report set-up).
- Usage*: $26.00 - 30.00
per hour for outbound calling time,
including patch through and recording time.
- Monthly minimum billing*:
$1,000 - 3,000
- Prices are subject to
change without notice.
- Costs for conversion
database (Example: Zip Code = US Senator)
services may vary.
NOTES:
- All final pricing is
dependant upon project scope; a price range
has been provided for your estimates.
- Multiple patch-through
options are also available. As well as
multiple question surveys and multi-tiered
questions.
- Outbound calls can also
be automated and play a recording in lieu of
a live Representative.
- Outbound calls can also
be automated and play a recording in lieu of
a live Representative.
Neutral & Regional USA English
Dialects Available, as well as Hispanic,
Asia-Pacific, European & Other Languages.
Bi-lingual agents available in most languages.
We can set-up your call operation to open the
conversation in English or the required foreign
language using bi-lingual interviewers, or on
request switching from an English-speaking
interviewer to a foreign language interviewer,
or vice-versa.
For more information please contact
us at:
Marketing &
Communications Services
Office: 1 (866) 751-8188 (Pacific Time Zone)
Fax: 1 (877) 880-9143 (Toll Free)
Email: info @ mcsphones.com
General Info Web Site:
http://www.mcsphones.com
AutoCall Web Site:
http://www.mcs.gc1.com
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