Business / Commercial Services
- Our group of companies offers a full range of services to support the sales, service and marketing needs of our clients in many industry segments.
- All of our live and automated calls originate in the USA. However, at your specific request, we do have near-shore and off-shore call centers available in Canada, the Philippines, and India.
Business / Commercial Services:
• Live Outbound Customer Acquisition and Retention.
• Live Inbound Customer Care.
• Automated Outbound New Customer Welcome.
• Automated Inbound Product and Service Evaluation.
• Live Outbound Sales & Lead Generation.
• Live and Automated Credit & Collections.
• Teleconferencing Services with Voice and IVR Data Collection.
• Qualitative and Quantitative Research Services.
• Email and Fax Broadcasting Services.
• Caller ID Messaging and SMS Text Messaging
This is a partial list of our expertise in these areas:
• End to End new customer Acquisition
• Handset provisioning
• Data/feature sales
• Welcome call
• Life Cycle management
• New equipment upgrades
• Contract renewal
• Rate plan migration
• Other cross sell/up sell revenue products
• Affinity offers/sales
• Save team
• Win back
• Customer/Tech support
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Our Call Center Solutions Group has the experience and technical expertise to interconnect with carrier applications and billing platforms.
Also available for one-time, short or long-term services.