Customer
Interaction Services
Call
Center Solutions and Marketing Strategies
for Customer Acquisition & Retention, Technical
Support, and Customer Care
Our group of companies offers a full range
of services to support the sales, service and
marketing needs of our clients in many industry
segments.
All of our live and automated calls
originate in the USA. However, at your specific
request, we do have near-shore and off-shore
call centers available in Canada, the
Philippines, and India.
This is a list of our
commercial services:
• Live outbound Customer
Acquisition and Retention.
• Live inbound Customer Care.
• Automated outbound New Customer Welcome.
• Automated inbound Product and Service
Evaluation.
• Live Outbound Sales & Lead Generation.
• Live and automated Credit & Collections.
• Live hosted Teleconferencing Services with
voice and IVR touch tone survey capability.
• Qualitative and Quantitative Research
Services.
• Email and Fax Broadcasting Services.
• Caller ID Messaging and Text Messaging
This is a partial list
of our expertise in these areas:
• End to End new customer
Acquisition
• Handset provisioning
• Data/feature sales
• Welcome call
• Life Cycle management
• New equipment upgrades
• Contract renewal
• Rate plan migration
• Other cross sell/up sell revenue products
• Affinity offers/sales
• Save team
• Win back
• Customer/Tech support
A test or demonstration
utilizing your criteria can be arranged at your
convenience.
Please view the attached Power
Point presentation for
more details.
Click on the link
below for details of these services.
Call Center
Solutions
Also available for one-time,
short or long-term services.
